Here to help

How can we help?

For booking, billing, or account questions, email hello@decoratewithkatie.com. Katie replies during weekday studio hours.

How do I prepare for a virtual session?

When you can, add wide room photos, measurements, inspiration, and the questions you want to explore. You can add more before or after the appointment.

Where do I join the meeting?

The Join Room button appears in Sessions. Nothing needs to be downloaded.

How do I change an appointment?

Open Sessions and choose Reschedule. Changes made more than 24 hours ahead are complimentary for the first change.